We provide a standard return window 30 days from delivery for eligible physical goods and physical products purchased through our store. To qualify for a return and subsequent refund, the item must remain in brand-new condition and be accompanied by legitimate proof of purchase. Requests submitted after this 30-day timeframe cannot be accepted under standard return protocols.
Eligible products must be returned in their original packaging, complete with all included accessories, manuals, and protective inserts. Items that exhibit signs of excessive handling, unauthorized modification, or physical damage caused by the customer are not eligible for a refund. A valid order number or sales receipt must accompany every return parcel to enable verification by our intake team.
Certain product categories cannot be returned, including instantly downloadable digital goods, custom-configured software modules, and personalized packaging materials. Items clearly designated as final sale, clearance, or perishable operating supplies are also strictly non-refundable once delivered. Service fees associated with custom consultation hours already rendered remain non-refundable.
To initiate a return, contact our customer support team via email and provide your full order number along with a brief explanation of your return request. Our support staff will verify purchase eligibility and provide a Return Merchandise Authorization (RMA) along with detailed return address instructions. Once authorized, securely package the item and dispatch it to the specified fulfillment return center within the approved schedule.
Upon arrival at our facility, returned merchandise undergoes a physical inspection that takes between 2 to 4 business days. Following successful inspection, your refund will be credited back to your original payment method within 5-10 business days. You will receive an automated email notification confirming the issuance and settlement of the refund.
If you receive an item that is defective upon arrival or damaged during transit, you are entitled to an immediate replacement. Please notify our team within 7 days of receiving the package and provide clear photographic evidence of the issue. We will dispatch an exchange at no supplementary cost or issue a store credit if the original item is out of stock.
If you have unresolved concerns or wish to dispute a return evaluation, please email our support department for immediate escalation. Our management team is committed to addressing client discrepancies through fair, prompt, and transparent review. We strive to reach an equitable outcome that respects your business operations and maintains mutual trust.
Email: support@marketsboosts.com
Address: 82 Pine Blvd, New York, NY 10291
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